Rowan Percy - MA, RCC

Online or In-Office Counselling?


Online or phone sessions are a safe way to do therapy during COVID-19. Although it is common to feel this won't be as good as meeting in each other's presence, most people find they can benefit and that the virtual connection is a very close facsimile to the in-office experience.

For either in-office or online audio-visual counselling, please contact me for an appointment. I am sometimes booked up and unable to take new clients. However that situation can change quickly.


For tips on getting through the stresses of this pandemic, please go to Living with Covid on the blog page.

To prepare for an online session, please ensure you have privacy and quiet for the duration of your online session.

Counselling meetings online are private and secure. Once we are on each other's screen, I can "lock" the session, meaning no other person has access. Please contact me if you have any concerns about online security or confidentiality.

Use the contact form to tell me what you need. And stay well!


Deciding to work in-office

By the middle of July, 2021 I will be able to see some clients in my office again. I prefer that my clients will have received both vaccinations before coming to an in-office session. If you have decided not to get vaccinated but would like to see me in person, please get directly in touch with me through my contact form, and we can discuss this.

The following is the Informed Consent I require for in-office counselling during COVID-19.

Client agreements for in-office counselling:

Although vaccinations are a good safeguard against covid, it seems there are still risks to a very few people who may contract the virus despite being fully vaccinated. In order to keep everyone safe, these are the agreements I ask each in-office client to keep:

  • Only keep your in-person appointment if you are symptom free.
  • Do not attend a session if you have a fever.
  • Do not attend a session in-office if you have symptoms of coronavirus. If in doubt please consult This is the BC self-assessment tool.
  • In case of two or more of the following symptoms—sore throat, cough, runny nose/sneezing, nasal congestion, difficulty swallowing, difficulty breathing, decrease or loss of sense of smell or taste, chills, unexplained fatigue/malaise, diarrhea, abdominal pain, nausea/vomiting—you agree to cancel your appointment or rebook for an online session.
  • Please also ask for an online session, or cancel, if you only have a couple of symptoms, for example, the “sniffles” and a cough. 
  • Please wait in your car or outside until the appointment time.
  • Please use the provided alcohol-based hand sanitizer, or your own, when you enter the office.
  • Please bring a mask to wear and be prepared to put it on if asked to do so.
  • Please bring your own water bottle.
  • We will keep a distance of 6 feet in the office.
  • If you need to cough or sneeze, try to do so into a Kleenex (provided) or into your elbow.
  • If you are exposed to anyone infected with COVID, please immediately notify me.
  • You will review these agreements prior to each appointment.

Office Safety Precautions

I continue to take the following steps to reduce the risk of covid to clients, myself and others:

  • Appointments are scheduled at intervals to allow for ventilation and sanitizing procedures between sessions.
  • I ask clients to wait in their cars or outside my office until their appointment time.
  • Seating in the therapy office will be at 2 metres distance.
  • Hand sanitizer that contains at least 70% alcohol is available in the therapy room.
  • We will not pass any items between us—payment is by Interac or online transfer.
  • We will wear masks if needed.

Please be in touch to discuss any concerns you have about online or in-office counselling.